In January of 2020, the Windows 7 Operating System faced its end-of-life cycle and would no longer be supported. The Windows Community team knew that many Windows 7 users would feel apprehensive about transitioning to the newer operating system. They wanted to provide online and digital resource guides for the customers who needed step-by-step instructions.
We wanted the user to find the experience warm and approachable. Smaller bits of easy to digest information was crucial, as well as ensuring there was enough “white space” to keep the viewer from feeling overwhelmed. Initial design patterns were explored and reviewed in grayscale. Primary considerations were simple navigation, demonstrating where key features “lived”, and providing pro tips from Julie and the Windows Community Team.
Warm, fun, inviting and simple. Initial layout explorations began to establish our color scheme and prominence of messaging, photographic imagery and the Microsoft logo.
The result was bright, colorful, and easy to review. The final guide is 32 pages long and features a great mix of tips, suggestions, videos, and information. The Windows Community team continues to receive considerable traffic on the site and numerous downloads of the guide.